O2O Solution
Our O2O solution aims to help companies bridge business relations online and offline. O2O Solution comprehensively combines CRM, DMS and SFA systems online and offline to form a complete consumer database, add consumption scenarios, and streamline the customer's shopping experience.
Features of our solution:
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Real time, geo based online purchasing, offline consumption.
- Online ordering, offline delivery: The customer can shop online to coordinate their deliveries.
- Online activity, offline participation: Give your customers details on promotional offers and sales information to put into use in their stores.
- Online special offers, offline exchange: Coordinate your online and offline promotions to support a multi-platform shopping experience.
- Online interaction, offline consumption: Lead the customers back to your online shopping experience with your offline promotions to enhance the shopping experience.
- Over all data connection: With combining systems like CRM, DMS and SFA, O2O forms a complete shared database and to aid in business-related decision making.
Benefits of our solution:
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Fulfill several consumption scenarios: With O2O, consumers can shop online and offline, increasing the opportunities for purchase and greatly enhancing sales benefits on a corporate level.
- Unify the consumption data online and offline: O2O provides a comprehensive and reliable database for in-depth analysis of consumer activity.
- Track consumer's preferences: View reports on consumer preferences created through purchase analysis.
- Combine the online and offline experience: The consumer can shop online and receive orders in person, which enhances business relations.
- KPI preparation and bonus payment: Gain precise understanding of the various departments and the degree of success factors of consumption, which can motivate your personnel to be more prepared to adjust the KPI.